Introduction – Why This Privacy Policy Matters
Welcome to 7u7 ai. Our Privacy Policy explains exactly what we do with your personal information. In today's digital world, keeping your data safe is our primary responsibility.
By using our platform, you are agreeing to this Privacy Policy. We recommend reading it carefully before registering for the first time. If any part is unclear, reach out to our support team – we're happy to help in Bengali.
7u7 ai's privacy policy is built in compliance with international data protection standards. We believe transparency is the best policy — which is why everything is laid out openly here.
What Information Is Collected
Under 7u7 ai's Privacy Policy, we collect two types of information – what you provide directly and what is automatically collected during your use of the platform.
Information You Provide Directly
- Full Name & Date of Birth
- Mobile number and email address
- Mobile Banking Number (Mobile Pay/Nagad/Rocket)
- National ID or passport number (for KYC verification)
- Address and occupation details (where applicable)
Automatically Collected Information
- IP Address & Device Type
- Browser & Operating System Information
- Time spent on each page of the platform
- Betting History & Transaction Records
- Cookies & Session Data
- Login time and location (for fraud prevention purposes only)
Cookie Policy
As part of 7u7 ai's privacy policy, we use cookies to enhance your experience. These include session cookies (deleted when the browser is closed) and persistent cookies (used to remember your preferences). You can disable cookies in your browser settings, though some features may not function properly as a result.
How Your Information Is Used
7u7 ai uses your data only for lawful and specified purposes. Your information is never used in any way that violates this privacy policy.
| Purpose of Use | What Information Is Used | Legal Basis |
|---|---|---|
| Account Verification & KYC | Name, Date of Birth, NID | Legal Obligation |
| Payment Processing | Mobile Number, Banking Information | Contractual Necessity |
| Customer Service | Name, Email, Contact History | Legitimate Interest |
| Fraud Prevention | IP, Device & Transaction Data | Legal Obligation |
| Marketing (Subject to Consent) | Email, Mobile Number | Your Consent |
| Platform Improvement | Usage Patterns, Click Data | Legitimate Interest |
7u7 ai never sells your information to advertisers or third parties. You can opt out of marketing communications at any time.
Who Your Information Is Shared With
The core principle of 7u7 ai's privacy policy is to share your data with as few people as possible. However, sharing is sometimes necessary in the following cases:
Payment Service Provider
Only the information necessary to process transactions is shared with mobile banking services such as Mobile Pay, Nagad, and Rocket.
Regulatory & Legal Authorities
Data may be shared with relevant authorities when required by law or by court order.
Technology Partner
Technology companies supporting platform operations (e.g., hosting, cybersecurity) operate under strict confidentiality agreements.
Anti-Fraud Service
Limited data may be shared with specialized services to protect your account and prevent money laundering.
Business Transfer
In the event of a merger or acquisition, you will be notified in advance and your data protection will be guaranteed.
Data Security Measures
7u7 ai uses industry-leading security measures to protect your information. This section of our Privacy Policy is particularly important.
- SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
- Data Center Security: Our servers are hosted in secure, internationally certified data centers.
- Access Control: Only authorized personnel have access to your information.
- Regular Audits: Regular cybersecurity audits are conducted by third-party specialists.
- Two-Factor Authentication (2FA): You can enable 2FA for an added layer of account security.
- Unusual Login Alert: An instant notification is sent whenever a login is detected from an unrecognized device.
Please keep in mind that no online platform can guarantee 100% security. That's why it's important to keep your password private and avoid using public Wi-Fi.
Your Data Rights
7u7 ai's Privacy Policy gives you full control over your data. You have the following rights:
- Right to Access: You can find out what information we hold about you.
- Right to Rectification: You can correct any inaccurate or outdated information.
- Right to Erasure: You can request deletion of your information under certain conditions.
- Right to Restrict Processing: You can request restricted use of your information while an investigation is ongoing.
- Right to Portability: You can request a copy of your data in a portable, readable format.
- Right to Object: You can opt out of marketing or profiling at any time.
To exercise this right support@7u7ai.bet Contact us by email. Requests will be responded to within 30 days.
Data Retention Period
7u7 ai does not retain your information longer than necessary. Our Privacy Policy sets specific retention periods for different types of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Requirements |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 Years | Anti-Money Laundering Law |
| Customer Support Conversations | 2 Years | Service Improvement |
| Marketing Information | Until Consent Is Withdrawn | Your Preferences |
| Cookie Data | 30 Days – 1 Year | User Experience |
Once the retention period expires, data is permanently deleted or anonymized.
Children's Privacy
7u7 ai is strictly for users aged 18 and above. We do not knowingly collect personal information from minors, in line with our privacy policy.
Age is verified at registration, and KYC documents are requested in suspicious cases. If an underage account is identified, it will be immediately closed and all collected information deleted.
Changes to the Privacy Policy
7u7 ai may update this privacy policy from time to time. For any significant changes:
- The "Last Updated" date at the top of the page will be revised accordingly.
- A notification will be sent to your registered email or mobile number.
- You will be notified 30 days before any changes take effect.
- For significant changes, fresh consent will be requested at login.
Continued use of the platform after any changes will be considered as acceptance of the updated Privacy Policy.
Contact & Complaints
If you have any questions, requests, or concerns about this privacy policy, please get in touch with us:
- Email: support@7u7ai.bet
- Live Chat: Chat icon at the bottom-right corner of the platform.
- Response Time: Within a maximum of 72 hours.
- Support Hours: 24 hours a day, 7 days a week.
We offer full support in Bengali — feel free to reach out in whatever language is most comfortable for you.
7u7 ai's Distinct Data Protection Advantages
End-to-End Encryption
All your data is encrypted with 256-bit SSL — completely out of reach from hackers.
No Data Selling
Your personal information is never sold to third parties – that is our commitment.
Regular Audits
Our specialist team continuously monitors and tests the security of our systems.
Your Control
View, correct, or request deletion of your data at any time.
Payment Security
Card numbers and PINs are never stored — all transactions are completely secure.
Support in Bengali
Get help in Bengali 24/7 for any privacy-related concerns.